One word to describe Michael Dugan...INTEGRITY! Many people will say they have it, but Michael lives it daily. Not only is he a true to his word, he is down to earth and never condescending. He will speak with you in layman's language and truly help you through the steps, whether you are buying, selling, needing a rental manager or looking to rent. He also knows and believes in Flagstaff...he grew up here and raised his own family here too!